Every day, we speak to people who feel overwhelmed, embarrassed, or confused about asking for help. The truth is, the benefits system can be difficult to navigate and many myths stop people from getting the support they may be entitled to.
Here are 5 more common myths we hear all the time:
1. ❌ MYTH: Claiming benefits means you’ve failed.
✅ FACT: Benefits exist to support people through different stages of life. Needing help does not define your worth.
2. ❌ MYTH: You have to be seriously ill to qualify for disability benefits.
✅ FACT: Eligibility depends on how your condition affects your daily life, not just the diagnosis itself.
3. ❌ MYTH: Universal Credit is only for people with no income.
✅ FACT: Some people who work or have low income may still qualify for Universal Credit support.
4. ❌ MYTH: If I own a car, I won’t qualify for benefits.
✅ FACT: Owning a car does not automatically stop you from claiming benefits. Eligibility depends on your overall circumstances.
5. ❌ MYTH: Claiming benefits will ruin my chances of getting a mortgage in the future.
✅ FACT: Receiving benefits does not automatically stop you from getting a mortgage. Lenders look at many factors, including your overall financial situation and affordability.
For more detailed information you can refer to the official government website, Benefits - GOV.UK
If you need advice or want to check your eligibility, our helplines are available Monday to Wednesday, 10 am to 4 pm:
PL/LT/EN: 07521857415
RO/EN: 07730021986
UA/RU/EN: 07718612218
This is in line with the information available as of 28/05/2026.