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Support services available in London for LGBTQ people affected by hate crimes

August 29th, 2024

In London, LGBTQ+ people who are victims of hate crime have access to a range of support services and organizations dedicated to providing assistance, advocacy, and counselling. Here are some key resources: 

Galop: Galop is the UK's LGBT+ anti-violence charity, providing support to LGBTQ+ people who have experienced hate crime, domestic abuse, and sexual violence. They offer a helpline, advocacy, and emotional support. Their helpline number is 0800 999 5428, and they also provide an online chat service.  

https://galop.org.uk 

Switchboard LGBT+ Helpline: Switchboard offers a confidential helpline that provides support, information, and a safe space to talk for LGBTQ+ individuals. They can guide victims of hate crime to appropriate services and support networks. They can be reached at 0300 330 0630 or through email and instant messaging on their website. 

https://switchboard.lgbt  

Stonewall: While primarily known for their advocacy and educational work, Stonewall provides resources and information on how to report hate crimes and get support. They offer guidance on dealing with hate crime and can direct victims to appropriate services. 

https://www.stonewall.org.uk  

Victim Support: This independent charity provides free and confidential support to victims of crime, including hate crime. They offer emotional and practical help and can refer victims to specialist services. Their support line is 0808 168 9111. 

https://www.victimsupport.org.uk  

London Friend: London Friend offers mental health and well-being support for LGBTQ+ people, including counselling services that can help victims of hate crime process their experiences and cope with the emotional aftermath. 

https://londonfriend.org.uk  

Police Services: The Metropolitan Police has a dedicated LGBT+ Liaison Officer program with officers trained to support LGBTQ+ victims of hate crime. Victims can report crimes directly to the police and request to speak with an LGBT+ Liaison Officer for specialized support. 

https://www.met.police.uk/police-forces/metropolitan-police/areas/about-us/about-the-met/lgbt-community-liaison-officers  

Community Safety Units (CSUs): Each borough in London has a CSU within the local police service that deals specifically with hate crimes. These units work closely with victims to provide support and ensure crimes are investigated thoroughly. 

Citizens Advice: They offer guidance and support on legal and practical issues related to hate crime. They can help victims understand their rights and navigate the reporting process. 

https://www.citizensadvice.org.uk  

Hate Crime Reporting Services: Organizations like True Vision provide online platforms for reporting hate crimes and offer resources on what steps to take if you are a victim. 

https://www.report-it.org.uk/your_police_force  

These organizations and services work collaboratively to ensure that LGBTQ+ victims of hate crime in London receive the support, protection, and justice they need.